San Francisco, CA Open Over 2 years

Flooding, Sewer & Water Leak Issues

My tenant has indicated that the fresh water coming from all faucets sources is coming out brown in color. The building has copper plumbing and modern fixtures. All plumbing in the building is above grade and there are no sign of broken water pipes in the building. so this sounds like there is an underground broken water pipe somewhere in the neighborhood. Please advise.