Ottawa, ON

Service Requests created during previous 48 hours

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EndpointService NameStatusDescriptionMediaRequested At
Ottawa, ONOpenUnauthorized vehicle parked in your spaceParking Control / Parking - disabled spaces, fire routes and hydrants / Private Property16 minutes ago
Ottawa, ONOpenLoud NoiseBylaw Services / Noise / Loud Noise33 minutes ago
Ottawa, ONOpenObtaining a New Black BoxGarbage and Recycling / Retail / Black Box34 minutes ago
Ottawa, ONOpenPothole on the RoadRoads Maintenance / Travelled Surface / Pothole on the Road39 minutes ago
Ottawa, ONOpenObtaining a New Kitchen ContainerGarbage and Recycling / Retail / Kitchen Container39 minutes ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleys39 minutes ago
Ottawa, ONOpenAbdandoned shopping cart on City of Ottawa propertyCity Hall / RPAM (Buildings Only) / Abdandoned shopping cart on City of Ottawa property40 minutes ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zone42 minutes ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zoneabout 1 hour ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 1 hour ago
Ottawa, ONOpenIntersectionParking Control / Intersection / Vehicle parked too close to intersectionabout 1 hour ago
Ottawa, ONOpenGraffiti - Public Property - VandalismSocial Community Service / Graffiti / Vandalism / City of Ottawaabout 1 hour ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 1 hour ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 1 hour ago
Ottawa, ONOpenLoud NoiseBylaw Services / Noise / Loud Noiseabout 1 hour ago
Ottawa, ONOpenLoud NoiseBylaw Services / Noise / Loud Noiseabout 1 hour ago
Ottawa, ONOpenIntersectionParking Control / Intersection / Vehicle parked too close to intersectionabout 1 hour ago
Ottawa, ONOpenUnauthorized vehicle parked in your spaceParking Control / Parking - disabled spaces, fire routes and hydrants / Assigned Spaceabout 1 hour ago
Ottawa, ONOpenUnauthorized vehicle parked in your spaceParking Control / Parking - disabled spaces, fire routes and hydrants / Private Propertyabout 1 hour ago
Ottawa, ONOpenSpecial ConsiderationGarbage and Recycling / Solid Waste Collection / Special Considerationabout 1 hour ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 1 hour ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 2 hours ago
Ottawa, ONOpenSmoking Shisha or HookahBylaw Services / Smoking / Smoking Shisha or Hookahabout 2 hours ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zoneabout 2 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 2 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 2 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 2 hours ago
Ottawa, ONOpenDisabled parking spacesParking Control / Parking - disabled spaces, fire routes and hydrants / Disabled Parking Spaceabout 2 hours ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zoneabout 2 hours ago
Ottawa, ONOpenOrder a Garbage and Recycling Collection CalendarGarbage and Recycling / Solid Waste Collection / Order a Garbage and Recycling Collection Calendar / Calendar Aabout 3 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Debris or litter on the roadabout 3 hours ago
Ottawa, ONOpenFire hydrant or routeParking Control / Parking - disabled spaces, fire routes and hydrants / Fire Routeabout 3 hours ago
Ottawa, ONOpenStreet - Over time limitParking Control / Street - Over time limit / 3 Hour Zoneabout 3 hours ago
Ottawa, ONOpenUnauthorized vehicle parked in your spaceParking Control / Parking - disabled spaces, fire routes and hydrants / Assigned Spaceabout 3 hours ago
Ottawa, ONOpenFire hydrant or routeParking Control / Parking - disabled spaces, fire routes and hydrants / Fire Routeabout 3 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 3 hours ago
Ottawa, ONOpenObtaining a New Blue BoxGarbage and Recycling / Retail / Blue Boxabout 3 hours ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zoneabout 3 hours ago
Ottawa, ONOpenDrain Covers on the RoadRoads Maintenance / Drain Covers on the Road / Blocked Drainabout 3 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 3 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 4 hours ago
Ottawa, ONOpenIntersectionParking Control / Intersection / Vehicle parked too close to intersectionabout 4 hours ago
Ottawa, ONOpenToo Many AnimalsBylaw Services / Animals / Too Many Animalsabout 4 hours ago
Ottawa, ONOpenPay And Display MachineParking Equipment / Pay And Display Machine / No Ticket Dispensedabout 4 hours ago
Ottawa, ONOpenLoud NoiseBylaw Services / Noise / Loud Noiseabout 4 hours ago
Ottawa, ONOpenDog BarkingBylaw Services / Animals / Dog Barkingabout 4 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 4 hours ago
Ottawa, ONOpenUnauthorized vehicle parked in your spaceParking Control / Parking - disabled spaces, fire routes and hydrants / Private Propertyabout 4 hours ago
Ottawa, ONOpenProperty damaged by city vehicleRoads Maintenance / Property damaged by city vehicleabout 4 hours ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 4 hours ago
Ottawa, ONOpenObtaining a New Black BoxGarbage and Recycling / Retail / Black Boxabout 4 hours ago
Ottawa, ONOpenObtaining a New Blue BoxGarbage and Recycling / Retail / Blue Boxabout 4 hours ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zoneabout 4 hours ago
Ottawa, ONOpenWinter Sidewalk MaintenanceRoads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Slippery (icy)about 4 hours ago
Ottawa, ONOpenToo Far From Curb (impeding traffic)Parking Control / Roads and Sidewalks / Too Far From Curb (impeding traffic)about 4 hours ago
Ottawa, ONOpenDog BarkingBylaw Services / Animals / Dog Barkingabout 4 hours ago
Ottawa, ONOpenPothole on the RoadRoads Maintenance / Travelled Surface / Pothole on the Roadabout 4 hours ago
Ottawa, ONOpenUnauthorized vehicle parked in your spaceParking Control / Parking - disabled spaces, fire routes and hydrants / Private Propertyabout 4 hours ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 4 hours ago
Ottawa, ONOpenDisabled parking spacesParking Control / Parking - disabled spaces, fire routes and hydrants / Disabled Parking Spaceabout 4 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 5 hours ago
Ottawa, ONOpenObtaining All New BinsGarbage and Recycling / Retail / All Containers (80L)about 5 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 5 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 5 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 5 hours ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 5 hours ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zoneabout 5 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 5 hours ago
Ottawa, ONOpenPothole on the RoadRoads Maintenance / Travelled Surface / Pothole on the Roadabout 5 hours ago
Ottawa, ONOpenObtaining a New Blue BoxGarbage and Recycling / Retail / Blue Boxabout 5 hours ago
Ottawa, ONOpenObtaining a New Black BoxGarbage and Recycling / Retail / Black Boxabout 5 hours ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zoneabout 5 hours ago
Ottawa, ONOpenDog in ParkBylaw Services / Animals / Dog in Parkabout 5 hours ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 6 hours ago
Ottawa, ONOpenGreen Bin CollectionGarbage and Recycling / Solid Waste Collection / Green Bin Collectionabout 6 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 6 hours ago
Ottawa, ONOpenWinter Sidewalk MaintenanceRoads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Slippery (icy)about 6 hours ago
Ottawa, ONOpenParked or stopped in a bike laneParking Control / Parked or stopped in a bike laneabout 6 hours ago
Ottawa, ONOpenAbdandoned shopping cart on City of Ottawa propertyCity Hall / RPAM (Buildings Only) / Abdandoned shopping cart on City of Ottawa propertyabout 6 hours ago
Ottawa, ONOpenOrder a Garbage and Recycling Collection CalendarGarbage and Recycling / Solid Waste Collection / Order a Garbage and Recycling Collection Calendar / Calendar Babout 6 hours ago
Ottawa, ONOpenStreet - Over time limitParking Control / Street - Over time limit / 3 Hour Zoneabout 6 hours ago
Ottawa, ONOpenParked or stopped in a bike laneParking Control / Parked or stopped in a bike laneabout 6 hours ago
Ottawa, ONOpenNo Parking ZoneParking Control / No Parking Zoneabout 6 hours ago
Ottawa, ONOpenStreet - Over time limitParking Control / Street - Over time limit / 3 Hour Zoneabout 6 hours ago
Ottawa, ONOpenMunicipal ParkParking Control / Municipal Parkabout 6 hours ago
Ottawa, ONOpenProperty damaged by city vehicleRoads Maintenance / Property damaged by city vehicleabout 6 hours ago
Ottawa, ONOpenBlack Box Collection - HousesGarbage and Recycling / Solid Waste Collection / Black Box Collection - Houses / House Not Collectedabout 6 hours ago
Ottawa, ONOpenGreen Bin CollectionGarbage and Recycling / Solid Waste Collection / Green Bin Collection / House Not Collectedabout 6 hours ago
Ottawa, ONOpenBlack Box Collection - HousesGarbage and Recycling / Solid Waste Collection / Black Box Collection - Houses / House Not Collectedabout 6 hours ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 6 hours ago
Ottawa, ONOpenDead animal on the roadRoads Maintenance / General Operations / Dead animal on the roadabout 6 hours ago
Ottawa, ONOpenDog BarkingBylaw Services / Animals / Dog Barkingabout 6 hours ago
Ottawa, ONOpenCar Alarm NoiseBylaw Services / Noise / Car Alarm Noiseabout 6 hours ago
Ottawa, ONOpenParking - public lanes and alleysParking Control / Parking - public lanes and alleysabout 6 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 7 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 7 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 7 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 7 hours ago
Ottawa, ONOpenGeneral Road MaintenanceRoads Maintenance / Travelled Surface / Slippery (icy) roadabout 7 hours ago
Ottawa, ONOpenDrain Covers on the RoadRoads Maintenance / Drain Covers on the Road / Blocked Drainabout 7 hours ago
Service NameDescription
Graffiti - Private Property - VandalismYou may create a service request to report graffiti on private property, please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. Private property includes residential housing, businesses, commercial and industrial buildings. For other property, please report graffiti on public property. If you are reporting multiple graffiti offences, please complete a separate service request report for each. Hate graffiti is motivated by hate, bias or prejudice, based on race, nationality, ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation, or any similar factor. If you are reporting hate graffiti please call 3-1-1 immediately. Due to their sensitive nature, these requests may not be submitted online. Vandalism based graffiti includes writing, painting or etching a symbol or "tag" that may or may not contain letters and is not considered offensive or hate based graffiti. Offensive graffiti is generalized as being obscene or offensive in nature such as but not limited to, swear words or sexual drawings, and is not hate-based. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Dog in ParkYou may create a service request online to report: - Dogs in prohibited parks Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Graffiti - Private Property - OffensiveYou may create a service request to report graffiti on private property, please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. Private property includes residential housing, businesses, commercial and industrial buildings. For other property, please report graffiti on public property. If you are reporting multiple graffiti offences, please complete a separate service request report for each. Hate graffiti is motivated by hate, bias or prejudice, based on race, nationality, ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation, or any similar factor. If you are reporting hate graffiti please call 3-1-1 immediately. Due to their sensitive nature, these requests may not be submitted online. Vandalism based graffiti includes writing, painting or etching a symbol or "tag" that may or may not contain letters and is not considered offensive or hate based graffiti. Offensive graffiti is generalized as being obscene or offensive in nature such as but not limited to, swear words or sexual drawings, and is not hate-based. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Gravel ShoulderUse this service to report a problem with a road shoulder. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Winter Overnight Parking - Restricted ZoneUse this service to report a specific parking issue: - Winter Overnight Parking - Restricted Zone Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Wild Parsnip, Poison Ivy or Giant Hogweed in ditchesUse this service to report Wild Parsnip, Poison Ivy or Giant Hogweed on a road, sidewalk or pathway. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Winter Sidewalk MaintenanceUse this service to report a problem with a sidewalk or pathway during winter, please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Graffiti - OC TranspoYou may create a service request to report graffiti on OC Transpo property. For any other property, please report graffiti on a public or private property. If you are reporting multiple offences, please complete a separate service request report for each. Offensive graffiti is generalized as being obscene or offensive in nature such as but not limited to, swear words or sexual drawings, and is not hate-based. Vandalism based graffiti includes writing, painting or etching a symbol or "tag" that may or may not contain letters and is not considered offensive or hate based graffiti. Hate graffiti is motivated by hate, bias or prejudice, based on race, nationality, ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation, or any similar factor. If you are reporting hate graffiti please call 3-1-1 immediately. Due to their sensitive nature, these requests may not be submitted online. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Unlicensed DogYou may create a service request online to report: - Unlicensed dogs Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Pitbull IssueYou may create a service request online to report: - Pit bull ban violations Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Front Yard ParkingYou may create a service request to report a vehicle parked on a lawn on private property. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Obtaining All New BinsUse this to request delivery of replacement bins. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. If you have a damaged, broken or missing recycling bin or green bin, you can request a replacement by calling 3-1-1. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Obtaining a New Green BinUse this to request delivery of replacement bins. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. If you have a damaged, broken or missing recycling bin or green bin, you can request a replacement by calling 3-1-1. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Tobacco Retail Signage ViolationThe sale of tobacco products, including in-store placement and advertising, is regulated by the Smoke-Free Ontario Act. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Garbage cans next to roadwaysUse this service to report a problem with a waste receptacles, please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Black Box Collection - HousesUse this service to report an issue with residential curbside pick up of black boxes on collections day or a contractor please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
City Trees - New Tree MaintenanceRequest new city tree maintenance (planted within the past 3 years). Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Dog BarkingYou may create a service request online to report: - Barking dogs Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Private Property Maintenance - Derelict VehicleYou may create a service request to report a possible by-law violation related to any of the following: - Derelict vehicle Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Private Property Maintenance - ElevatorsYou may create a service request to report a possible by-law violation related to any of the following: Elevators. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Obtaining a New Blue BoxUse this to request delivery of replacement bins. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. If you have a damaged, broken or missing recycling bin or green bin, you can request a replacement by calling 3-1-1. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Abandoned shopping cart on O.C. Transpo propertyReport an abandoned shopping cart on private property. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Garbage Cans in ParksRequests submitted through this online form are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Select the feature or structure that requires maintenance: - Garbage can in City park Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Obtaining a New Kitchen ContainerUse this to request delivery of replacement bins. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. If you have a damaged, broken or missing recycling bin or green bin, you can request a replacement by calling 3-1-1. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
DitchesUse this service to report a problem with a road, sidewalk or pathway. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Curb or GutterUse this service to report a problem with a road, sidewalk or pathway. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Smoking in a Common AreaTo report a smoking violation, please select from the following list of locations or situations: - Smoking in a Common Area Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Private Property Maintenance - Exterior Debris and WasteYou may create a service request to report a possible by-law violation related to any of the following: - Accumulation of junk or debris around a property Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Private Property Maintenance - Grass and Long WeedsYou may create a service request to report a possible by-law violation related to any of the following: - Uncontrolled growth of grass Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Private Property Maintenance - Abandoned shopping cartYou may create a service request to report an abandoned shopping cart on private property. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Too Many AnimalsYou may create a service request to report: - A combined total of more than five cats and dogs over 20 weeks of age at one residence (that is not known to be operating as a licensed kennel) Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Dog Muzzle Order ViolationYou may create a service request online to report: - Dog muzzle order violations Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Smoking at a SchoolTo report a smoking violation, please select from the following list of locations or situations: - Smoking at a School Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Tobacco Retail Sales to MinorReport tobacco sales to minors. The sale of tobacco products, including in-store placement and advertising, is regulated by the Smoke-Free Ontario Act. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Fire hydrant or routeUse this service to report a specific parking issue: - Fire hydrant or route Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Unauthorized vehicle parked in your spaceUse this service to report a specific parking issue: - Unauthorized vehicle parked in your space Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
No Stopping ZoneUse this service to report a specific parking issue: - No Stopping Zone Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
IntersectionUse this service to report a specific parking issue: - Intersection Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Drain Covers on the RoadUse this service to report issues related to Catchbasin (drain cover) including: Blocked (causing flooding on the road) - Missing - Sunken or raised - Broken Note: It's normal for water to pool around a catch basin in wet weather. Roads are designed to drain based on the sewer capacity. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1 or if the issue is related to flooding.If this service is not available to you please call 613-580-2400.All other Service Requests will be triaged and addressed as operations allow.
Graffiti - Public Property - OffensiveYou may create a service request to report graffiti on public property. Public assets include City of Ottawa property, utility boxes, schools, National Capital Commission and other government property, newspaper vending boxes and railways. For other property ownership, please report graffiti on private property. If you are reporting multiple offences, please complete a separate service request report for each. Offensive graffiti is generalized as being obscene or offensive in nature such as but not limited to, swear words or sexual drawings, and is not hate-based. Vandalism based graffiti includes writing, painting or etching a symbol or "tag" that may or may not contain letters and is not considered offensive or hate based graffiti. Hate graffiti is motivated by hate, bias or prejudice, based on race, nationality, ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation, or any similar factor. If you are reporting hate graffiti please call 3-1-1 immediately. Due to their sensitive nature, these requests may not be submitted online. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Trail/Pathway in City Park Requires MaintenanceUse this service to report an issue in a City Park, please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Parking - public lanes and alleysUse this service to report a specific parking issue: - Public lanes and alleys Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Obtaining a New Black BoxUse this to request delivery of replacement bins. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. If you have a damaged, broken or missing recycling bin or green bin, you can request a replacement by calling 3-1-1. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Wild Parsnip, Poison Ivy or Giant Hogweed on sidewalk or road shoulderUse this service to report Wild Parsnip, Poison Ivy or Giant Hogweed on sidewalk or road shoulder. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
General Sidewalk MaintenanceUse this service to report a problem with a sidewalk or pathway, please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Blue Box Collection - HousesUse this service to report an issue with residential curbside pick up of blue boxes on collection day or a complaint about the service delivery. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Garbage CollectionUse this service to report an issue with residential curbside pick up of regular garbage on collection day. It may also be used to report a driver/contractor complaint and client feedback. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Green Bin CollectionUse this service to report an issue with residential curbside pick up of green bins on collection day or a complaint about the service delivery. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Special ConsiderationThe Special Consideration waste program was created for residents requiring collection of diapers and incontinence products on the weeks without scheduled garbage collection. Participating households can place one bag of waste diapers and incontinence products out for collection on the alternating week from garbage collection. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
City Trees - Determine HealthYou may create a service request to report a tree on municipal property that you suspect is in poor health. A forestry inspector will visit the site within 15 business days to examine the condition of the tree and determine the work to be done. The Forestry Inspector will leave you a voice message or door knocker with the status of your call. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
City Trees - Determine OwnershipSubmit a request to have an inspector determine the ownership of a tree. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
City Trees - Brush and Wood RemovalTo report an immediate hazard to people or property, call 3-1-1. After clearing, pruning and other tree maintenance activities, City staff pile branches and wood for pickup. Nearby residents are advised that this pickup will occur within 2-3 business days. If the city hasn't picked up trimmings 3 business days after they completed their work, submit a request for brush or wood pickup. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
City Trees - Stump RemovalRequest to have a stump removed (Municipal property only). City staff only remove tree stumps from municipal property. This work is scheduled and completed between May and November. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
City Trees - Trees in TrustThe City's Trees in Trust program needs your help to find suitable locations for street trees. Street trees are available by request on a first come, first served basis. - There will be no charge to the homeowner (supply and planting will be provided by the City). - The program applies only to homes with street frontage (the space between your property line and the roadway). - The property owner must pledge to assist with the proper tree care (watering) for the first three years of the tree's life. Instructions will be provided. - Trees will be a minimum size of 50 mm diameter, or 2 to 3 meters in height. - Limit of one tree per single fronting household or two trees per corner lot. - The proposed location must meet the Trees in Trust program criteria. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Municipal ParkUse this service to report a specific parking issue: - Municipal Park Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Machinery NoiseEquipment in your neighbourhood that cannot be operated too loudly include: - Chainsaws - Power lawn mowers - Leaf blowers - Power tools - Air conditioners - Heat pumps - Compressors - Exhaust systems - Filtration systems - Other noisy power tools This type of power equipment should not be operated: - Monday-Saturday: Between 9 pm and 7 am - Sundays and holidays: Between 9 pm and 9 am. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Construction Site NoiseIt is a violation of Ottawa's Noise By-Law 2017-255 for construction sites or heavy equipment to operate in any structure, highway or building: - Monday-Saturday: Between 10 pm and 7 am - Sundays and holidays: Between 10 pm and 9 am Further limits are placed on the demolition and construction of buildings in established residential neighbourhoods. Infill construction is not permitted: - Weekdays: Between 8 pm and 7 am - Weekends and holidays: Between 7 pm and 9 am Report a noise complaint about construction sites or machinery. An Ottawa by-law officer will be in touch to help you with your complaint. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Delivery Vehicle NoiseGarbage or delivery vehicles It is a violation of Ottawa's Noise By-Law 2017-255 to operate garbage collection vehicles or heavy delivery vehicles: - Weekdays: Between 11 pm and 7 am - Weekends and holidays: Between 11 pm and 9 am City waste collection is exempted, as are waste collection and deliveries in the downtown area illustrated in Schedule B of the Noise By-law. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
No Parking ZoneUse this service to report a specific parking issue: - No Parking Zone Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Garbage NoiseGarbage or delivery vehicles It is a violation of Ottawa's Noise By-Law 2017-255 to operate garbage collection vehicles or heavy delivery vehicles: - Weekdays: Between 11 pm and 7 am - Weekends and holidays: Between 11 pm and 9 am City waste collection is exempted, as are waste collection and deliveries in the downtown area illustrated in Schedule B of the Noise By-law. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
On SidewalkPlease select the parking location or specific issue: - On sidewalk Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Abdandoned shopping cart on City of Ottawa propertyReport an abandoned shopping cart on City of Ottawa property. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Loud NoiseHaving a party or an event? It could be a violation of Ottawa's Noise By-law 2017-255 to make loud noises or emit reproduction sounds that disturb your neighbours: This includes: - Loud music - Musical instruments - Radios - Televisions - Stereos - Computers - Shouting During the daytime, between 7 am and 11 pm, any noise must be kept below the decibel limits set in the Noise By-law. Overnight, between 11 pm and 7 am, any noise that disturbs someone may be considered a violation. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Grass in City Park Requires MaintenanceRequests submitted through this online form are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Select the feature or structure that requires maintenance: - Grass requires maintenance in City park Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
ShoutingHaving a party or an event? It could be a violation of Ottawa's Noise By-law 2017-255 to make loud noises or emit reproduction sounds that disturb your neighbours: This includes: - Loud music - Musical instruments - Radios - Televisions - Stereos - Computers - Shouting During the daytime, between 7 am and 11 pm, any noise must be kept below the decibel limits set in the Noise By-law. Overnight, between 11 pm and 7 am, any noise that disturbs someone may be considered a violation. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Area Between Road and Sidewalk (Easement)Use this service to report a problem with a road, sidewalk or pathway. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Unlicensed CatYou may create a service request to report: - Unlicensed cats Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Cat DisturbanceYou may create a service request to report: - Cat disturbances Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
General Road MaintenanceUse this service to report a problem with a roadway, please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Illegal Exotic AnimalReport prohibited exotic animals. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Private Property Maintenance - Building ExteriorYou may create a service request to report a possible by-law violation related to any of the following: - Building exterior Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Private Property Maintenance - Business Premise InspectionYou may create a service request to report a possible by-law violation related to any of the following: - Business premise inspection Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Lost My PetYou may create a service request to report: - Lost cats - Lost dogs Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Oversized VehicleYou may create a service request to report a vehicle or trailer parked on private property that is more than 6 meters in length. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Christmas TreesUse this service to report an issue with residential curbside pick up of Christmas trees on collection day or a complaint about the service delivery. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Tobacco Retail Signage RequestTobacco retailers can request new or additional signage, such as health warnings or age restrictions. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Graffiti - Public Property - VandalismYou may create a service request to report graffiti on public property. Public assets include City of Ottawa property, utility boxes, schools, National Capital Commission and other government property, newspaper vending boxes and railways. For other property ownership, please report graffiti on private property. If you are reporting multiple offences, please complete a separate service request report for each. Offensive graffiti is generalized as being obscene or offensive in nature such as but not limited to, swear words or sexual drawings, and is not hate-based. Vandalism based graffiti includes writing, painting or etching a symbol or "tag" that may or may not contain letters and is not considered offensive or hate based graffiti. Hate graffiti is motivated by hate, bias or prejudice, based on race, nationality, ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation, or any similar factor. If you are reporting hate graffiti please call 3-1-1 immediately. Due to their sensitive nature, these requests may not be submitted online. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Ball Diamond Field Requires MaintenanceRequests submitted through this online form are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Select the feature or structure that requires maintenance: - Ball diamond field Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Wild Parsnip, Poison Ivy or Giant Hogweed on area between road lanes (median)Use this service to report Wild Parsnip, Poison Ivy or Giant Hogweed on area between road lanes (median). Please call 3-1-1 if the issue is related to the following: - An immediate hazard to people or property - Personal accessibility - A traffic-related issue (such as traffic signals or traffic signs) Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Dog Previously at LargeYou may create a service request online to report: - Dogs previously running loose or at large Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Disabled parking spacesUse this service to report a specific parking issue: - Disabled parking spaces Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Street - Over time limitUse this service to report a specific parking issue: - Parked over time limit Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Order a Garbage and Recycling Collection CalendarRequest a calendar be sent to you by mail. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
City Trees - Insect InfestationReport a tree on municipal property that is infested by insects. If you are reporting an infestation of bees or wasps in a municipal tree, or another immediate hazard to people or property, call 3-1-1. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Smoking in the Workplace ViolationTo report a smoking violation, please select from the following list of locations or situations: - Smoking in the Workplace Violation Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Shrub or Bush in City Park Requires MaintenanceRequests submitted through this online form are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Select the feature or structure that requires maintenance: - Shrub or bush in City park Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Street LightingUse this service to report a problem with street lighting You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Car Alarm NoiseIf you hear a house alarm or are concerned about someone's safety, call 911. If a car alarm in your neighbourhood sounds for more than five minutes, it could be a violation of Ottawa's Noise By-Law 2017-255. Snow removal and vehicle back up alarms are not considered car alarms. Note: When you report a noise complaint about a car alarm, you will need to provide the car's license plate number. Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Stoop and Scoop ViolationYou may create a service request online to report: - Stoop and scoop violations Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Too Far From Curb (impeding traffic)Please select the parking location or specific issue: - Too far from curb (impeding traffic) Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Pay And Display MachineUse this service to report a specific issue with a pay and display machine. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Pothole on the RoadUse this service to report a pothole, if the pothole issue is related to a construction activity (square or rectangular cut in road), an immediate hazard to people or property, personal accessibility or a traffic-related issue (such as traffic signals or traffic signs) please call 3-1-1. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Parked or stopped in a bike laneUse this service to report a specific parking issue: - Parked or stopped in a bike lane Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Abandoned shopping cart in a City ParkYou may create a service request to report an abandoned shopping cart in a City Park. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Smoking Shisha or HookahTo report a smoking violation, please select from the following list of locations or situations: - Smoking Shisha/Hookah Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Smoking at a Restaurant, Bar, PatioTo report a smoking violation, please select from the following list of locations or situations: - Smoking at Restaurant, Bar, Patio Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Wild Parsnip, Poison Ivy or Giant Hogweed in municipal parkRequests submitted through this online form are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). Select the feature or structure that requires maintenance: - Wild Parsnip, Poison Ivy or Giant Hogweed in municipal park Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Property damaged by city vehicleUse this service to report a problem with a private property. Requests submitted online are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm). You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Private Property Maintenance - Building InteriorYou may create a service request to report a possible by-law violation related to any of the following: - Damaged/unmaintained building interior Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Roads Maintenance - General OperationsUse this service to report a damaged road, a dead animal on the road or abandoned shopping cart on the road. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Abandoned shopping cartUse this service to report an abandoned shopping cart on the road. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Dead animal on the roadUse this service to report a dead animal on the road. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Smoking at a Hospital or Long Term Care FacilityTo report a smoking violation, please select from the following list of locations or situations: - Smoking at a Hospital or Long Term Care Facility Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.
Smoking at a City Facility or PropertyTo report a smoking violation, please select from the following list of locations or situations: - Smoking at a City Facility/Property Please note that your contact information (first name, last name, phone number, email and address) is mandatory for this service. You can call 311 at any time for help if you experience difficulties completing this request from your mobile device. For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400.