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Sidewalk & Curb Complaints

Followup 214411 You can understand I'm sure why I won't consider this closed/resolved till the sidewalk is repaired. There is no street trees causing the damage. Have you notified the homeowner? After a homeowner has been notified, how much time are they allowed to the work done? To one of my damaged sidewalk uReports the reply referred to a "list " Please tell me how many items are on the list and how high up on the list this one is. Thank you!