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3111 VICENTE ST --- Customer is reporting mood above the window. water is coming through. the master bedroom window. Appears that there is a window leak. The carpet is wet and smells of mood. Donald Osborn with DBI has been here already. He came out on 12-28 and is completing service request. 202185671. The number above is her husband's cell. number. If she misses the call please leave a voice message. Requesting attention ASAP as The customer is 44 years old and was diagnosed with sever emphysema last year.