San Francisco, CA Open 3 months

Muni Employee Feedback

Just before 830am at the Balboa Bart Station stop someone in front of me, a disabled person, was supposed to get off. She was in a wheelchair. I was sitting on the left side of the bus, and the person in the wheelchair was on the right hand side of the bus. The driver may have announced that a wheelchair person was getting off but I didn't hear it. I was in a hurry to get off. The driver had lowered the wheelchair ramp and I didn't notice it and when I tried to get off the bus I fell since the ramp was down. The driver did not stop me from trying to get off the bus or warn me. Now I have pain in my leg and right arm and am dizzy, and I am going to urgent care for an x-ray.