Boston, MA Open 2 months

Broken Sidewalk

Been requesting this sidewalk to be fixed 2/22/2017 Case number 2550597. We have multiple elderly and people on wheel chairs, pushing carriages that have great difficulty maneuvering these lumps of tar. I have 2 elderly parents,one using a wheel chair and another a walker. Can I get a reasonable date of fix? Rather than a hot tar band aid?