Boston, MA Open 4 months
Anyone else thinks 311 kinda sucks? I saw a report earlier this week alerting the city to some trash that needed to be cleaned up and the 311 response was basically "we don't clean up trash, call the city". I also see reports where someone is clearly raising an issue and the response is "call the police". 311 - educate the public on the appropriate departments to contact, but be proactive in contacting those departments yourselves so that fast and appropriate action is taken.