Alexandria, VA Open Over 3 years

911 Service Center Complaints/Compliments

Recently, emergency responders do not know how to access the inside of the building. They are calling the owner that placed the call or wait for someone to see them to enter the building. This is happening more often with new employees. Is it possible for when a call comes in to 911 to provide the responder with directions of how to provide access to the building? At 200 N Pickett, there is a knox box to the left of the front door [Description has been truncated. The full description might be available when requesting only information about this request.]